At the heart of our customer experience system is Winston. As our esteemed Notification Specialist, Winston ensures that no deadline is missed or update overlooked. With a keen understanding of the importance of staying ahead, he is dedicated to sending out automated reminders and notifications to our valued clients.
Whether it's a gentle nudge about an upcoming meeting or a timely alert for a policy renewal, Winston delivers each message with precision and a touch of personal care, just as you'd expect from a member of our team.
Winston's role is crucial in maintaining the flow of information and ensuring that our clients are well-informed and prepared. If you have any questions about his notifications don’t hesitate to reach out to our team or your account manager directly. While our team does monitor his email address he is in fact digital and he can’t take a phone call… yet!