Account Service Manager
After 18 years in the insurance industry, Shannon joined Kinney in November 2008 as a part-time customer service representative and has since moved to working full time for the agency as a personal and commercial account representative and account service manager.
She has 30 years of both commercial and personal insurance experience, first working as an assistant underwriter for a local Vermont insurance company and then later as a commercial account representative at the agency level. She completed the Certified Insurance Counselor (CIC) designation and the Certified Professional Insurance Woman (CPIW) designation in 2000. In 2001 she received a Certificate of Appreciation for Outstanding Performance at the National Association of Insurance Women Region I Mini-Board Conference and the 2001 Vermont insurance Professional of the Year award from the Vermont State Council of the National Association of Insurance Women.
She is a past president of the Champlain Valley Association of Insurance Professionals. Along with continually taking insurance education classes, she is also continuing her personal education journey through the Community College of Vermont.
Shannon is a proud football/hockey/lacrosse mom to a teenage boy and when not at a rink or field, or studying, she can be found doing a variety of things including cruising on her Harley-Davidson motorcycle.